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Omnichannel

Definition

Omnichannel involves using different channels or methods of integration with customers to make the shopping experience seamless regardless of the channel used. A multi-channel approach allows a company to sell and communicate using different methods. The goal of omnichannel is to standardize and unify communication and access to customers.  

Application

Omnichannel can integrate between all communication and distribution channels. For example, you can sell and communicate with your customers via mobile devices, computers, websites, email, SMS, search tools, social networks or chatbots. 

Book a call

Choose person:

Matej Karaba

Long-term Impact & Business Consultant

Michal Lubelec

E-commerce Performance & Strategy Consultant

Marek Ďuračka

Business & Marketing Strategy Consultant

  • Matej Karaba

    Long-term Impact & Business Consultant

  • Michal Lubelec

    E-commerce Performance & Strategy Consultant

  • Marek Ďuračka

    Business & Marketing Strategy Consultant

Matej is Long-term Impact & Business Consultant and will help you with:

  • Coverage of the marketing mix potential
  • Long-term sustainability
  • Development of a business strategy
  • Creativity in technology
  • Managing IT projects
  • UX/UI and SEO

Michal is Consultant for E-commerce Analytics and Measurement and will help you with:

  • data and analytics settings
  • bidding and budget planning
  • campaign automation

Marek is Social Media Consultant will help you with:

  • Facebook
  • Instagram
  • ROI Hunter